Last Updated: June 28, 2026
Syndigat AI ("we," "us," "our," or "Syndigat AI") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform (collectively, the "Service").
By accessing or using Syndigat AI, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Service.
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, password, and billing details when you register for an account.
- Payment Information: Billing address and payment method details, processed securely through our third-party payment providers. We do not store full credit card numbers on our servers.
- Content You Submit: Prompts, text, images, files, and other input you provide to generate content using our AI tools.
- Communications: Information you provide when you contact our support team, submit a ticket, or otherwise communicate with us.
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform, and interactions with our tools.
- Device and Log Data: IP address, browser type, operating system, device identifiers, and access timestamps.
- Cookies and Tracking Technologies: We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our Service.
1.3 Information from Third Parties
We may receive information about you from third-party services you connect to your account, such as payment processors or AI model providers, in order to deliver and improve the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage your subscription or billing
- Generate the AI-powered content you request
- Respond to support requests and communicate with you about your account
- Monitor and analyze usage trends to improve the Service
- Detect, prevent, and address technical issues, fraud, or abuse
- Send you updates, security alerts, and administrative messages
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, and AI model providers (e.g., OpenAI) that power our content generation tools.
- Legal Requirements: If required to do so by law, or in response to valid requests by public authorities.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: In any other circumstances where you have given us explicit permission to share your information.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Request a copy of your information in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at support@syndigat.com.
7. Cookies
We use cookies and similar tracking technologies to operate and improve our Service. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Service.
8. Third-Party Links and Services
Our Service may contain links to third-party websites or integrate with third-party AI providers. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies separately.
9. Children's Privacy
Syndigat AI is not intended for use by individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. By using our Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
📧 support@syndigat.com